Your submission
Please provide the following information to submit your request.
Ensure stores are closed and subscriptions are cancelled
- Please note that subscriptions on all open stores must be cancelled before deletion requests can be processed. Please click here for instructions on how to cancel subscriptions.
Ensure partner accounts are disabled
- Please note that all active Partner accounts must be disabled before deletion requests can be processed. Please Contact Partner Support for assistance with disabling Partner accounts.
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Attempting to erase customer information from a merchant's shop?
- Please note that Shopify acts as a processor or service provider of merchant's customer information, and cannot action data subject requests for a merchant's customer. In order to do so, contact the merchant directly.